Over the last five years, chatbots have become incredibly powerful in how they can service their customers or, in essence, your customers. You can use chatbots, for frequently asked questions (FAQ’S), for automated communications, for Sales Automation and Retargeting and cart abandonment, and so much more. The possibilities of the future using chatbots combined with artificial intelligence will power the speed and personalization of the internet going forward, so give your customers what they want, in a format that they want to consume it. A Chatbot will not replace your communication channel with your customers; it will only enhance their experience with your brand.
Absolutely, we would agree, 100%. Sometimes when you look at some of the capabilities of a chatbot, it looks like it’s overwhelming and much too big for any organization to truly take advantage of unless they were a huge corporation with a huge budget. But nothing could be further from the truth. Using chatbot technology is as simple as utilizing Facebook Messenger. You can create an automated messenger sequence to welcome your customer and give them simple instructions or simple directions or simple answers to questions they may have, such as where your store is located? What time are you open. Chatbots, at the core of it all, are automation tools. So, if you are looking for an automation tool for your business, taking a more in-depth look at chatbots may be in your best interest.
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Social Media is FUN, Social Media Marketing, done properly is NOT (or not so much…) That’s why we are here. Let us take care of all the “TECHIE” details in the background to make sure you are maximizing your opportunities for every single client and sale.
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