Service
AI Chatbots.
Custom chatbots built on Claude and GPT-4o — not off-the-shelf widgets. Trained on your content. Integrated with your tools. Built to handle real conversations, not just FAQs.
What We Build
Chatbots for every customer touchpoint.
Customer support chatbot
Handles your top 80% of support questions without a human. Escalates the rest with full context so agents aren't starting cold.
Lead qualification bot
Qualifies website visitors with your questions, scores their fit, and routes hot leads directly to your CRM or calendar.
Internal knowledge bot
AI trained on your SOPs, HR docs, product specs, and internal wikis. Your team gets instant answers instead of digging through folders.
E-commerce assistant
Product discovery, order status, returns, and upsell — all automated, all on-brand.
Multilingual support
One chatbot, every language your customers speak. Claude handles translation natively without third-party layers.
Custom agent
Multi-step AI that takes action — books appointments, looks up accounts, submits requests — not just answers questions.
A chatbot that actually resolves issues
Illustrative — actual responses vary by integration
What Makes Ours Different
Built to resolve, not just respond.
Built on Claude Sonnet / GPT-4o — not keyword matching or decision trees
Trained on your documentation, tone of voice, and escalation rules
Integrates with your existing tools — CRM, helpdesk, calendar, Slack
Human escalation paths built in from day one — not bolted on after
Analytics dashboard showing resolution rate, escalations, and gaps
Ongoing prompt tuning included for the first 90 days
Common questions.
What makes your chatbots different from Intercom or Drift?
Platforms give you a chatbot product. We build a custom AI trained on your specific knowledge, flows, and brand. The underlying models (Claude, GPT-4o) are far more capable than what's powering most off-the-shelf products.
How do you train it on our content?
We ingest your documentation, FAQs, product info, and any other content into a RAG (retrieval-augmented generation) pipeline. The AI retrieves relevant context before responding — so answers are grounded in your actual content.
What if the chatbot gives a wrong answer?
We build confidence scoring and escalation triggers. If the AI isn't confident, it routes to a human with a transcript rather than guessing. We tune these thresholds during the first 90 days.
Where does it deploy?
Website widget, Slack, Microsoft Teams, WhatsApp, SMS, or API — wherever your users are. Most clients start with the website widget.
What's the pricing?
Most chatbot projects run $8,000–$25,000 CAD depending on integrations and complexity. We always scope before pricing.
How long does it take?
A standard customer support chatbot takes 3–4 weeks. More complex agent builds take 6–8 weeks.
Ready to build a chatbot that actually works?
Tell us what you want it to do. We'll scope it, price it, and build it.
Discuss your project