Overview

BotLogix Inc. ("BotLogix," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact form (name, email address, company name, message)
Subscribe to our newsletter (email address)
Book a call through our scheduling link
Engage our services (business contact information, project details)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

IP address and browser type
Pages viewed and time spent on site
Referring website or search terms
Device information (operating system, screen size)

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Deliver our services and fulfill contractual obligations
Send newsletters and marketing communications (with your consent)
Analyze website usage and improve our services
Detect and prevent fraud or security issues
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These include:

Essential cookies: Required for the website to function properly
Analytics cookies: Google Analytics helps us understand how visitors interact with our site
Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services

We use the following third-party services that may collect information:

Google Analytics: For website analytics and traffic analysis
Calendly: For scheduling consultations (data handled per Calendly's privacy policy)
Resend: For email delivery and newsletter management
Vercel: For website hosting and performance monitoring

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With service providers who perform services on our behalf
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety
In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using HTTPS/TLS.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Contact form submissions are retained for 24 months unless you request deletion.

Your Rights

Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
File a complaint with the Privacy Commissioner of Canada

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@botlogix.ca

Address: Burlington, Ontario, Canada

Website: https://botlogix.ca